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Contact Research IT Services

eRA Help Desk
860.486.7944
eRA-support@uconn.edu
Self-Service Help Desk Portal: https://it.research.uconn.edu/SelfService/

Staff

Name Title/Role Phone Email
Matthew J. Cook, MPH, MBI Director 860.679.3075
860.486.1698
matthew.cook@uconn.edu
Support eRA Help Desk 860.486.7944 era-support@uconn.edu
Paula Engler Reporting Services & Help Desk Support 860.486.1750 paula.engler@uconn.edu
Jennifer Lamontagne Reporting Services & Effort Reporting 860.486.4858 jennifer.lamontagne@uconn.edu
Andy Rittner Information System Administration & End User Support 860.486.1864 andrew.rittner@uconn.edu
Charles Tuttle Oracle PL/SQL Developer, Senior Programmer/Analyst & Help Desk Support 860.486.1861 charles.tuttle@uconn.edu