The Office of the Vice President for Research (OVPR), Research IT Services would like to notify researchers and administrators that the InfoEd eRA portal serving sponsored program proposals, IRB and IACUC protocols, and conflict of interest (COI) disclosures for the Storrs and regional campuses will be offline for a system upgrade between 10:00 PM, Saturday July 27, 2019 and 8:00 AM, Tuesday July 30, 2019. This upgrade includes numerous improvements to modernize the user interface and address bugs in previous versions of the software. It also positions the University to roll out new features of the software in upcoming months. InfoEd for UConn Health will be unaffected by the change.
During the planned outage period, access to the InfoEd portal will be unavailable. Researchers and department administrators will not be able to view or submit proposals, protocols, or financial conflict of interest disclosures through the InfoEd system. However, this outage is not anticipated to affect the submission of proposals to external sponsors, as they are not currently submitted through InfoEd. Please be aware that OVPR staff will not be able to process these records electronically during the maintenance window.
Other systems that rely on the InfoEd Storrs/regional campus eRA portal (e.g. Effort Reporting & Commitments [ERC], Current & Pending Support, AR Billing, SPS dashboards, and OVPR Reporting) will not be updated once the maintenance window begins. Depending on the system, these other applications may or may not be accessible during the upgrade especially if they link directly into the InfoEd system records. We continue to evaluate these systems that interface with InfoEd and will update their status as the upgrade date approaches.
Once service is restored, users will be able to login and interact normally with all the affected systems.
We appreciate your understanding and cooperation as we conduct this necessary upgrade and improve upon the systems. Should you have any technical questions, please contact the eRA Help Desk at email@example.com or 860.486.7944. If you need to report serious unanticipated adverse events or human subjects protocol deviations while the system is down, please call the IRB office at 860.486.0986. If you have an urgent COI submission during the maintenance period, please call 860.679.3276. Please continue to reach out to SPS staff as you would normally.